How to fix Outlook not working in Windows 10/11

Khoi Pham

3 years ago

Is Outlook not responding on your Windows 11/windows 10 computer? No need to panic, these easy repairs can address all your problems.

This issue on your PC sometimes can be caused by corruption in default email clients. The problem will be resolved by simply removing and re-registering your Outlook account.

List of Contents

Fix 1– Repair Office
Fix 2 – Select safe mode to open Outlook
Fix 3 – Re-register Outlook client-
Fix 4 – Run ScanPST
Fix 5 – Make sure if there is any dialogue box prompt is open
Fix 6 – Delete the registry key
Fix 7 -Run SFC scan

Fix 1 – Repair Office

1 – Lookup APPWIZ.CPL in the Search box.

2 – From your search result, click on APPWIZ.CPL

3 – Navigate Your Office depending on the version you set up and to select it, click on it once

4 – Click the Change button

5 – Select Quick repair and click the Repair button.

Fix 1 – Start Outlook in safe mode

You can start Outlook without third-party add-ons interfering with safe mode on.

Select “Run” from the “Right-Click” menu on the Windows icon.
Paste this code into the box and press Enter.

Examine Outlook when it appears in Safe mode to see if it is working properly.

To disable the add-ins in Outlook, follow the instructions outlined below.

Go to the “File” menu in the Outlook window.
Select “Options” from the drop-down menu.
On the left-hand side of the Outlook Options page, click on “Add-ins“
Then, change the ‘Manage‘ option to “COM Add-ins“
After that, click “Go…” to get a list of available Add-ins in Outlook.
Your screen will display all of the available Add-ins. Untick all of the boxes in that section.
Finally, select “OK“

Close the Outlook window that was open in safe mode and relaunch it. Your issue would have been addressed by then.

Fix 3 – Re-register Outlook client-

In order to get rid of the Outlook account from your computer, follow these simple instructions listed below.

STEPS TO GET RID OF OUTLOOK ACCOUNT-

As an email client, do as told so as to remove your Outlook

Press the ‘R‘ key and the Windows key at the same time.
Type this command, click Enter to get access to the Control Panel window,
On the right, The Control Panel window will pop up. You should click on the drop-down next to ‘View by:‘.
Choose the “Small icons” option.
Scroll down, detect and then click on “Mail (Microsoft Outlook 2016) (32-bit)” to gain access to the current Email setup.
As the Mail Setup window shows up, click on “ShowProfiles“.
After that, select the “Outlook” button.
Then, click the “Remove” button to remove the client account from your computer.
Finally, click “Yes” button to erase your current profile.

Close Mail window.

Start Outlook on your device.
When it pops up, it will ask for your log-in evidence.
Basically, in the ‘Email address‘ section, write yours.
The next step is to click “Connect” button to set up an email address profile.
As a result, a message writing “Account successfully added” message will have shown up.
Click on “Done“.

A new Outlook window will appear. All of your account’s emails will begin to sync in Outlook. From now on, Outlook will function correctly.

Fix 3 – Run ScanPST

A Microsoft Inbox Repair Tool is available for scanning and repairing corrupted Outlook data files.

What you need to do first is to close Outlook.

After that, press the Windows key+Ekeys at the same time.
Now, reach this location –

Note: – If your version of Outlook differs, use the paths listed below,

Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16
Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15
Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14
Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12

Search the “SCANPST” executable file in the directory.
Double click on it to start the operation of the tool on your device.
Click “Browse“ button on the Microsoft Outlook Inbox Repair Tool screen.
Choose the “Outlook Files” file in your “Documents” folder
The pst file connected to your account can be found among the Outlook Files. Click on “Open“ after selecting it
Click “Start” button to get the scanning process begun

The corrupted PST file in your chatbox should be repaired

Follow these instructions if you are using Microsoft Exchange,–

Press the Windows key+R at the same time
Put in this code and click “OK“ button
Click on the “Emai Accounts…“ when Mail setup appears
After that, turn on the “Data Files” tab.
Choose your exchange account.
Then, click on the “Open File Locations…“.
The Outlook Data File will be in your notice when the file location pops up.
Right-click on the file and click “Delete” button to get rid of the file from your system.

You should close the Email Setup window. Then, re-launch the Outlook client.

Fix 5 – Make sure if there is any dialogue box prompt is open

It’s possible that an outlook confirmation dialog box is active in the background. To find any Confirmation prompt, use the Alt+F4 keys to navigate among several windows.

Additionally, some users have noted that closing Outlook in the wrong way can cause this problem. Some individuals press the ‘X‘ button at the top of the screen, while others press the ‘Alt+F4‘ keys simultaneously.

When you try to close the Outlook application, go to the menu bar and select “File” then “Exit“

The Outlook window will be closed and the issue will be addressed.

Fix 6 – Delete the registry key

The problem can be easily solved by removing a particular registry key from the system on your computer

Press the Windows key and the R key at the same time
Put in “Regedit” and click “OK“ button
Go this path when the Registry Editor appears,
Basically, right-click on “Profiles“.
Click on “Delete“.

After that, close the Registry Editor window. Restart your system. Outlook will operate properly as your system restarts.

Fix 7 – Run SFC scan

Hit the Windows key+R keys at the same time
Put in this code and press Ctrl+Shift+Enter keys together.
Copy-paste the code to run the scan. After that, press Enter to start scanning

SFC scan will start as commanded.