How to Fix Mail app not working in Windows 11

In this tutorial, learn how to fix Mail app not working Windows 11.

Mail and Calendar is Windows 11’s built-in email client, which provides basic functions and a simple interface for staying on top of your email. Microsoft first debuted the Mail app with the release of Windows 10, and it has been upgraded multiple times since then to improve it. However, even in its enhanced version, the software frequently stops responding, closes, and crashes. Not being able to receive emails or accessing the app might be a major issue, especially if you rely on it to handle your mail. If you’re having any of the above problems, keep reading to learn how to repair the Mail app not working in Windows 11.

Incorrect settings failed sync attempts, and a backdated version that doesn’t match the system setup caused the Mail app in Windows 11 to cease working. In addition, a poor internet connection, the inappropriate owner of the WindowsApps directory, and erroneous localization settings may all be to blame. Because the actual cause has yet to be determined, troubleshooting may appear hopeless at times. If the mail app issue was triggered by a malfunction, however, a simple restart typically works as a fix.

How to Fix Mail app not working in Windows 11

This is the method to fix the mail app in Windows 11 that isn’t working

Method-1: Ensure internet connectivity

The failure of the Mail app for Windows devices could be due to a poor or inconsistent Internet connection. There could be an unintentional change of settings on the user’s end, resulting in erratic network access.

Check the internet connection on the network icon in the system tray. Try restarting the connection if there is a disabled sign there. Check the router and, if necessary, restart it. The mail app in the system should work correctly once there is a solid internet connection.

Method-2: Reset Mail app

A few programs in Windows 11 don’t always work as they should and cause problems. One of them is the Mail app, which might suddenly cease operating. In that instance, Windows has a very useful option for resetting a troublesome application. Try resetting the mail app using the instructions below to fix the problem. –

1. Press Windows + I at the same time.

2. Select – Apps when the Settings app appears.

3. Select Apps & Features from the drop-down menu.

4. Look through the installed programs for Mail and Calendar.

5. Toggle between the three dots.

6. Choose Advanced options.

7. Return to the Reset section.

8. Press the – Reset button.

9. To confirm your agreement, hit “Reset” from the pop-up once more.

See if there are any solutions to a comparable problem – How to Fix Can’t Add Gmail to Mail App in Windows 10.

Method-3: Make changes in privacy settings

Some changes to the Privacy settings connected with permissions in Windows 11 may prevent the mail app from working. So, after making adjustments to your privacy, don’t forget to re-adjust them, otherwise, you can have problems with your mail app.

1. Right-click on the Start button and select – Settings.

2. Select – Privacy & Security.

3. To get to the App permissions area, move to the right.

4. Calendar – click.

5. Make sure that the toggle buttons next to Calendar access and Let apps access your calendar are both switched on.

6. Toggle the toggle switch on Mail and Calendar as well.

7. Change the permissions for Email in the same way.

Way-4: Run Windows store app troubleshooter

There are a lot of troubleshooters in Windows 11, and many more were added in the prior version. All of these tools are capable of quickly detecting and resolving even the most difficult problems. If the problem with the mail app not working in Windows 11 persists, use the troubleshooter. This is how you use the tool —

1. Press Windows + I to open Settings.

2. In the Settings app, on the left, select – Troubleshoot.

3. ‘Click’ – Other troubleshooters after that.

4. Move down to the Windows Store Apps area and click the Run option.

5. If there are any on-screen instructions, follow them.

6. When the system suggests a solution, use it.

Way-5: Adjust mailbox sync settings

If you’re having trouble obtaining notifications from the Mail app in Windows 11, try this approach. This is concerning since you may miss a few crucial messages, resulting in misinterpretation. We discovered that, unless you make a manual synchronizing in the Mail app, this issue is largely reliant on usage. You can get rid of this problem in a matter of minutes by adjusting the mailbox settings.

1. Press Windows + S  and type in “mail.

2. Select the mail app from the search results.

3. When the app is launched, select the Settings icon.

4. Select – Manage Accounts.

5. Select the account that is creating the problem.

6. Change the sync settings for your mailbox by clicking – Change mailbox sync settings.

7. Toggle the Email toggle switch to on.

8. From the bottom, select Done.

Way-6: Remove and Re-add your account

Occasionally, the mail account you’re using will freeze, resulting in the Windows mail app not working issue. You can just delete the account that is causing the problem to resolve the problem. Re-add the account later to bring the system back to normal. The actions to take are as follows:

1. Type – mail while holding down the Windows key.

2. Enter should be pressed.

3. When the Mail app appears, select the gear icon.

4. Select – Manage Accounts.

5. Select the account you want to deactivate.

6. Delete this device’s account by clicking – Delete account from this device.

7. Return to Manage accounts settings after removing the account.

8. Add an account by clicking the Add Account button.


9. Select the account type you want to add.

10. Use the correct credentials to log in to your account.


Way-7: Allow Mail and Calendar apps through Windows Firewall

The Windows firewall is the operating system’s most robust protection system against the internet and programs. However, the program might frequently prohibit a few applications, deeming them malicious and potentially detrimental to the system. The Firewall can also prevent the mail app from running in Windows 11, resulting in the mail app not working. If this occurs, you can temporarily disable the tool, but you must not do so permanently to ensure the device’s safety. Instead, you may simply check the app settings and allow the mail program to communicate with the Firewall to resolve the problem. To do so, 

1. Go to the taskbar and click the search icon.

2. Type in – control panel.

3. Enter should be pressed.

4. Make sure the View by option in the Control Panel is set to Small icons when it appears.

5. Select Windows Defender Firewall from the list of options.

6. On the left column, click – Allow an app or feature through Windows Defender Firewall.

7. Change settings by clicking the button.

8. Look through the collection of apps for Mail and Calendar.

9. Choose the checkbox that appears before the app.

10. Also, make sure the boxes for Private and Public are checked.

11. To save the changes, click – OK.

Way-8: Update Windows 11

Many users have proposed a remedy to the issue of the mail app not working in Windows 11 by claiming that simply updating Windows Update is sufficient. Although Windows updates are automatic, you may need to check manually from time to time. As a result, follow the steps below to check for and install update files.

1. Press Windows + I at the same time.

2. From the left navigation pane, choose “Windows Update.”

3. Check for updates by clicking the button.

4. If a patch is available, it will be automatically downloaded and installed.

5. When prompted, restart the system when it has been completed 100%.

Way-9: Turn off security suite for the time being

The most powerful structure and updated functionalities to combat adware, spyware, Trojans, and other malware are found in Windows Security. Unfortunately, this program tends to perceive applications as harmful and finally stops them. The same thing may happen to you, and you’ll have to deal with the Mail app not working in Windows 11 issue as well. To fix this, temporarily disable Windows Security by following the steps below –

1. Press Windows + R at the same time.

2. Insert – control firewall.cpl into the Run command.

3. Click the OK button.

4. Click – Turn Windows Defender Firewall on or off in the next window.

5. Turn off Windows Defender Firewall by selecting the radio button set before it.

6. Carry out the identical procedure for both the private and public networks.

7. After that, click – OK.

Disable any third-party antimalware software you may be using. However, whether the problem is resolved or not, don’t forget to enable your security suite afterward.

Way-10: Prevent Mail app from accessing your location

Because of the location service, a huge number of customers have discovered that their mail app stops operating in their system. Changing the location manually via the settings app frequently does not solve the problem. There is, however, a technique to prevent the mail app from accessing the location service. Eventually, the app will stop searching for the location and will continue to work normally. Follow the steps below to block the mail app from accessing your location –

1. Press Windows + I to open the Windows Settings app.

2. Select Privacy & Security from the left sidebar.

3. To reach the App permissions part, move to the right and scroll down.

4. Location – click.

5. Toggle off the Let apps access your location toggle switch.

6. Keep the switch button on if you want other apps to have access to your location.

7. Turn off the toggle button next to Mail and Calendar if this is the case.

8. Check for the mail issue after restarting the device.

Way-11: Reinstall Mail app

If you’re having trouble with the Windows 11 mail program, consider reinstalling it. If other convenient troubleshooting methods have failed to address the problem, this is one of the greatest options. Reinstalling the mail program can be done from the Microsoft Store, which is the most reliable platform for Windows software. However, in numerous circumstances, reinstalling the mail app using the appropriate command in Windows PowerShell is a more effective solution to the problem.

1. From the taskbar, select the search icon.

2. Powershell is what you should type in.

3. Ctrl + Shift + Enter is the combination to use.

4. If User Account Control appears, select Yes.

5. Paste the following command into PowerShell when it is ready – get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage

6. Restart the device after the app has been uninstalled.

7. After the computer has been turned on, press the Windows key and type – store.

8. Enter should be pressed.

9. When the Microsoft Store window displays, use the search box to find what you’re looking for.

10. Mail and calendar should be typed in.

11. Choose the appropriate result from the search results.

12. Install with a single click.

Way-12: Tweak localization settings

Many users have devised a simple solution to the problem of the mail program not working in Windows 11 or the inability to send an email on their computers. According to them, simply changing the location settings is sufficient to resolve the problem with the mail application. The internet service is halted in an invalid place, and the mail app may have a similar difficulty, causing issues. Follow the steps below to change the localization settings in Windows 11 —

1. Press Windows + R, type in “control intl.cpl in Run box. Click OK.

2. A Region Settings window pops up; go to the Administrative tab.

6. Then choose – Change system locale.

7. After that, select your current locale and click OK.

Way-13: Update the graphics driver

Drivers are critical factors for maintaining a continuous stream of communication between hardware devices and the software that controls them. They’re also responsible for ensuring that data flows easily across various software programs, ensuring that the system runs smoothly. When these drivers become outdated or users fail to update them on time, the system becomes unstable.

According to several users, updating the graphics card driver resolves the problem of the mail app not working in Windows 11. You can attempt updating the driver while the specific cause is still unknown. To upgrade the graphics card driver using Windows Device Manager, follow the steps below.

1. Click Windows icon, type in “device manager”, select Device Manager from results.

2. Double-click – Display adapters when a new window emerges.

3. Right-click your system’s graphics driver and select – Update Driver.

4. Select – Search automatically for drivers from the following pop-up.

5. If the system discovers a newer version of the software on the internet, it will be downloaded and installed.

6. Meanwhile, if there are any on-screen instructions, follow them.

See also – How To Update NVIDIA Drivers In Windows 11/10

Way-14: Fix corrupted system elements

System files are the most crucial components for ensuring that the operating system runs smoothly and without errors. These, on the other hand, are susceptible to corruption from a variety of sources. For example, system file corruption can be caused by any anomalous changes to the system settings, the existence of third-party software, or malware infestation.

A corrupted system file could be the cause of the Microsoft mail not working issue. Many people have reported success with SFC and DISM scans in resolving this issue. SFC, or System File Checker, is a game-changing feature in the Windows operating system that, when run, may locate missing and distorted components. Those files that are missing will be immediately recovered, and those that are corrupted will be repaired as well. DISM, or Deployment Image Servicing and Management, on the other hand, is a tool for managing Windows image files. The administrator can use the tool to edit and fix system image files such as Windows setup components, Windows Recovery Environment files, and PEs. You can also use these tools to resolve the issue with the mail app by following the steps below. –

1. Type cmd while holding down the Windows key.

2. Select – Run as administration from the right navigation pane when Command Prompt appears.

3. By selecting Yes, you agree to the use of UAC.

4. Type – Sfc /scannow. And press Enter.

5. Check the report thoroughly after the scanning process is completed.

6. If the corruption persists, use the elevated Command Prompt to run DISM /Online /Cleanup-Image /RestoreHealth.

7. Run the sfc /scannow command once more once the process is completed.

8. After you’ve finished, restart Windows to have the changes take effect.

Way-15: Reset Microsoft Store cache

The cache feature in the Microsoft Store allows you to avoid entering the same login information many times and displays the application you’re interested in. This classification is based on the preferences and historical usage of the consumers. With time, a large number of caches accumulate, which might cause problems in Store apps.

Mail, as one of the most popular Windows Store apps, may have issues if the Store cache is exceeded. To fix the mail app not working in Windows 11 issue, you must first clear the caches. To do so, simply follow these steps:

1. Press Windows + R at the same time.

2. Type wsreset.exe in the Run dialog box.

3. Click the OK button.

4. Allow some time for the Microsoft store to appear.

5. Reboot your system.

Way-16: Go back to the last good known configuration

You can’t address every problem in the Windows operating system with simple troubleshooting. Occasionally, a few faults are tenacious, arising from unknown causes, and they are difficult to resolve. Microsoft, on the other hand, has devised a method of bypassing the problem and returning to a normal condition. We’re talking about System Restore, which allows the system to restore a previously installed version of the operating system. If the above remedies fail to resolve the mail app not working in Windows 11 issue, consider doing a System Restore.

You can use this workaround to load the previous restore point if you haven’t erased the prior Windows update files. Follow the steps below to continue working —

1. Press Windows + R at the same time.

2. Type – rstrui in the Run dialog box.

3. Click the OK button.

4. When the System Restore Wizard appears, select an alternative restoration point by clicking – Choose a different restore point.

5. Press the – Next button.

6. Select the previously selected checkbox – Show more restore points.

7. Choose the most recent point from the list of options.

8. Next – click.

9. Click – Finish to begin the restoration process.

In this video, we are gonna show you how to fix mail app not working in Windows 11:

That’s everything!!

How to Fix Mail app not working in Windows 11
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