In this tutorial, learn how to fix “Problem with wireless adapter or access point” error message on Windows 10.
This error message mainly shows up on certain laptop models, such as HP, Dell, Acer, Samsung, Microsoft Surface, Asus, Lenovo, etc.
If you are having WiFi problems while accessing the Internet via wireless adapter on Windows 10, then you should run the Windows Network Diagnostics Troubleshooter and check if it can detect and fix the problem. However, it gives out the following message:
Problem With Wireless Adapter or Access Point (Not fixed)
First thing first, it is necessary to isolate whether the problem is with your network or your computer’s wireless connection. Hence, see if another device connected to the same wireless network or access point are working fine or not. Once you’re sure that the issue is with your computer only, you can try the mention suggestions below:
How To Fix Problem With Wireless Adapter or Access Point in Windows 10
Method 1. Reboot the router, modem, and computer
This is the easiest troubleshoot solution to perform when dealing with Wireless connection problems.
- Connect the router, modem, and the computer hard-wired. Switch off all devices.
- Turn on the router. Wait for 1 minute.
- Turn on the modem. Wait for 1 minute.
- Turn on your computer.
After powering on all your devices, try connecting again and check if this resolves the problem.
Method 2. Reset Winsock, TCP/IP & Flush DNS
In order to fix WiFi problems, you can try to reset Winsock, reset TCP/IP & Flush DNS cache. To do that, follow these steps:
Step 1. Click Start menu and type “cmd“. Then right-click on Command Prompt in the result and select Run as administrator.
Step 2. In the Command Prompt window, enter the following lines:
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
Step 3. Restart your computer and check if it resolves the problem, or go to the next step.
Method 3. Check if your wireless adapter is disabled
Sometimes, Wireless connection problems can happen if your wireless adapter is disabled. Your network adapter might become disabled after installing some third-party application, so make sure that your network adapter is enabled. To do so, follow these steps:
Step 1. Press Windows Key + R then put devmgmt.msc in the Run dialog box. Click OK to open Device Manager.
Step 2. Expand Network adapters and double-click your wireless adapter to open its Properties.
Step 3. Select the Driver tab, and check if your wireless adapter is enabled or not. If the device has been disabled, enable it.
Method 4. Update the Network Drivers
Sometimes, outdated or corrupt wireless network driver can trigger the “problem with wireless adapter or access point” error. So make sure that you have the latest drivers installed.
Step 1. Open Device Manager.
Step 2. Expand Network adapters, right-click your wireless adapter and select Update driver.
Step 3. Restart your system.
In some cases, you might need to download compatible driver for network adapter from the manufacturer’s website. If you prefer an easy method, I would recommend you update your Network driver automatically with the Driver Talent tool. Driver Talent offers the official and WHQL drivers for various brands of computers, such as HP, Dell, Toshiba, Asus, Lenovo, Acer.
Method 5. Use Network Reset
If you’re getting the “Problem with wireless adapter or access point” error on a computer running Windows 10, you can try to use the Network Reset feature. Windows will reinstall all your network adapters and set other networking components back to original settings.
Step 1. Press the Windows Key + I on the keyboard to open the Settings app. Then select on Network & Internet.
Step 2. Scroll down till you see the Network reset link and click on it. Then click on the “Reset now” button to reset the network.
Step 3. Restart your computer.
Checkout following video for live illustration of this tutorial:
Hope something helps you. Please let me know if you have any questions.
