Wireless mouse not working on Windows 10? 5 Possible Ways To Fix It

In this article, learn how to fix Wireless mouse not working on PC or Laptop.

If you’re on Windows operating system, and you’re getting the following Wireless mouse issues:

– Your mouse is moving erratically.
– Mouse stops working after a while.
– Mouse not detected or working in Windows.
– Mouse pointer doesn’t respond to your gesture.

So what do you do when your wireless mouse is not working? Don’t worry! This tutorial is useful for you. Here are 4 possible ways to fix this issue.

What to do When your Wireless Mouse is not working?

In fact, there have been many instances of the mouse behaving erratically after installing Windows 10 Creators Update. Hence, the first thing for you to do will be to make sure that your mouse is compatible with Windows 10. Keep in mind that if your mouse is over 5 years old, chances are that it isn’t compatible with Windows 10. If that be the case, you need to purchase a new mouse.

If the mouse is not responding, make sure the wireless receiver is attached to a port that is working and has adequate power. To check out this, try changing your ports and test if things change. If your mouse does work, the USB port itself is the cause of the issue. Also, you can attach the port to another computer to ensure it is working.

According to Windows users, reconnecting the wireless connector too can fix this issue. While your computer is running, plug out the receiver, wait for a moment, and then replug it again. The mouse will restore.

However, if the problem still persists, check if the battery within the mouse has enough juice in it before you move on to the next method.

How To Fix Wireless Mouse Not Working on Windows 10

To troubleshoot problems that affect wireless mouse devices, use one of the solutions we’ve listed below.

FIX 1. Examine the battery status in Control Panel

First of all, make sure that you have inserted both the required batteries into the wireless mouse correctly. After that, you will need to to examine the battery status, here are the steps:

1. Press the Windows logo key + R at the same time, and then type in “main.cpl“. Click OK.

2. Go to the Wireless tab, check the status of the battery. If the status of the battery is Good, the batteries most likely do not have to be changed.

FIX 2. Disable the fast startup option

The Fast startup feature is reported to be one of the causes of the issue. Thus you can turn off it to check if your wireless mouse issue is resolved:

1. On your keyboard, press the Windows key, then type “Control Panel“. When you see “Control Panel” appear in the menu above, press the up and down arrow on your keyboard to highlight it, then press Enter.

2. In Control Panel, press Tab on your keyboard until Power Options is highlighted, then press Enter.

3. In the Power Options, press Tab on your keyboard until the “Choose what the power button do” is highlighted. Press Enter on your keyboard to select it.

4. In the System Settings window, press Tab on your keyboard until the “Change settings that are currently unavailable” is highlighted. Press Enter on your keyboard to select it.

5. Uncheck the box for Turn on fast startup (recommended). Save changes and exit.

6. Restart your system.

FIX 3. Reinstall your mouse driver

Note: You should use a touchpad, a pointing pen, or remote control feature to proceed with the following solution.

If the wireless mouse driver has developed a fault, your wireless mouse may stop working. To fix it:

1. Press Windows Key + R then type “devmgmt.msc” in the Run dialog box. Click OK to open Device Manager.

2. When the Device Manager window opens, locate “Mice and other pointing device” and expand it.

3. Find your wireless mouse, highlight it and press Delete on your keyboard. When prompted to confirm, press Enter to uninstall your mouse driver on your system.

4. Reboot your computer after the uninstall. If the issue persists, it’s likely that your mouse driver is outdated, rather than faulty, and you should try FIX 4 below.

FIX 4. Update your mouse driver

Note: You should use a touchpad, a pointing pen, or remote control feature to proceed with the following solution.

If you’re using the wrong or outdated driver so your wireless mouse is not working. To fix this issue, you should update your wireless mouse driver.

There are two methods you can get the right drivers for your wireless mouse: manually or automatically.

Manually update drivers

You can update your wireless mouse driver manually via Device Manager.

1. Open Device Manager.

2. In Device Manager, browse the list of devices until you see the Mice and other pointing device option and expand it.

3. Locate your wireless mouse, right-click it, and select Update Driver.

4. Select Search automatically for updated driver software. Wait while Windows finds a new driver and installs it.

5. Restart your system and check if your wireless mouse works.

Further, you can update your wireless mouse driver manually by visiting the manufacturer’s page and looking for the most recent correct driver for it. Make sure that select only drivers that are compatible with your variant of Windows 10.

Automatically update drivers

Installing the drivers manually involves a risk to damage your system by downloading and installing the wrong driver version. So we suggest updating your drivers automatically with a dedicated tool.

We highly recommend Driver Easy, as it is currently the best tool for this task. Follow the steps to update your drivers automatically:

1. First, download and install Driver Easy: Get Driver Easy Now

2. Run Driver Easy and it will automatically recognize your system and find the correct drivers for it.

Driver Easy For Windows 10

3. After that, you just need to choose which drivers you want to install or update. Or just press the Update All button. It’s very easy.

This method is so simple that it almost looks too good to be true but it worked for so many users that it would be a shame not to try it.

Check out this video to illustrate this tutorial:

Hope something helps you.


Wireless mouse not working on Windows 10? 5 Possible Ways To Fix It
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