In Windows 10, some people get stuck when they try to use Dolby Atmos for headphones or home theater. They get a message that says something went wrong when they tried to use spatial sound in Windows 10. Before you try the fix below, make sure that you have the right kind of HDMI cable.
Before we get to the solution for this problem, we need to download and install the most recent version of Dolby Atmos on our PC. Choose Dolby Atmos for your home theater after this is done.
Something went wrong while trying to turn on Spatial Sound error can appear in several instances, when you select Dolby Atmos for home theater and when you connect the soundbar to the screen.
How to fix something went wrong while trying to turn on spatial sound in Windows 10
Method 1. Use the required HDMI cable
If you see the error message “Something went wrong while trying to turn on Spatial Sound” verify sure you are using the correct HDMI cable that supports Dolby Atmos. If you still receive the error message, try a different HDMI cable that does not support Dolby Atmos.
Always double-check this information at the moment of purchase. Additionally, make sure to get an HDMI cable with the maximum bandwidth available so that you can watch high-definition television.
When you use the AVR, make sure that you choose Dolby Atmos for the home theater setting.
Method 2. Disable Mono Audio
1. Press Windows + I to open the Settings app.
2. Select Ease of Access.
3. Choose Audio, then turn it off.
Mono audio can trigger the Something went wrong while trying to turn on Spatial Sound issue. For the time being, it is recommended that you disable Mono audio to resolve this issue.
The solution is quite straightforward, and you can do it by following the steps outlined above. Try it out and see whether the problem remains after you have completed the instructions above.
Method 3. Update the audio drivers
1. Make sure the AVR and HDMI are both connected.
2. Right click on Start menu and select Device Manager.
3. Next, expand Sound and game controllers section.
4. Then, click and update Intel audio driver.
4. Right-click High definition device and select Update driver.
5. Then, to update your drivers, simply follow the on-screen directions.
If your drivers are out of date, Something went wrong while trying to turn on Spatial Sound. To resolve this problem, follow the actions outlined above to update them.
Instead, you may use third-party solutions like the one described below to update all your drivers automatically with only a few clicks.
Without requiring any additional skills or knowledge, this utility can let you update and repair your drivers in a single step and in record speed.
These are some of the possible remedies for the issue Something went wrong while trying to turn on Spatial Sound on your computer. Make sure to give them all a shot and let us know how they go.
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