Genshin Impact is a free-to-play action role-playing game developed and published by miHoYo. At this time, the game is available on mobile mobile devices, PS4, and PC. If you are running into the Genshin Impact 1004 Failed to Verify Error on PC, here’s how to fix it.
Many users have encountered problems when trying to verify files in Genshin Impact. What happens to occur is when loading the game, it says there is a failure to verify files as it loads up. It appears when you’re downloading the game, typically on the launcher. Here is how you can fix this problem:
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How to fix Genshin Impact 1004 Failed to Verify Error on PC (Windows 10/8/7)
Method 1. Disable Antivirus Software
While you are downloading the game, if you see a “Failed to Verify Files” text on the loading screen, try disabling the antivirus program on your PC then download and install the game.
Method 2. Make a “full uninstall” and redownload the game
Some players have recommended reinstalling the game, by deleting anything related to Genshin Impact.
Method 3. Download the game without the launcher
When you get a failed to verify files 1004 error, you can fix the error by trying one of the steps below:
1. First, download the game without the launcher from this source.
2. Once downloaded, place the zip file into the following location:
C:\Program Files\Genshin Impact\Genshin Impact Game
Note: Don’t extract it.
3. Finally, run the launcher and it will detect the downloaded files.
One of the three solutions above will most likely fix the failed to verify files 1004 error.
In this video, we are gonna show you how to fix failed to verify files error 1004 in Genshin Impact:
That’s about it.
