FIX: No Preview Available and No Thumbnails for Media Files

In this tutorial, learn how to fix No Preview Available and No Thumbnails for Media Files.

When you click a media file in File Explorer, the Preview pane may not display the image preview nor the mini-player control for the selected file. Sometimes, the following message appears in the Preview pane for selected or all media file types.

No preview available

Enable Thumbnails and Preview Handlers

To begin, make sure the folder settings are configured correctly. To do so, follow these steps:

1. Open File Explorer.

2. Click View > Options > Change folder and search options.

3. In the Folder Options dialog, navigate to the View tab. Untick “Always show icons, never thumbnails“. Tick “Show preview handlers in preview pane“.

4. Click Apply > OK to save changes.

This will activate the Preview handlers and also enable the thumbnail previews that are registered for each file type.

Preview pane shows “No Preview Available”

There are cases where the Folder Options settings do not make any difference. Some video file types may still without displaying a thumbnail and display “No preview available”. This occurs if the thumbnail handler shell extension registration or the preview is missing for that file type. By default, the Windows Media Player’s Rich Preview Handler is registered for the following video file types out of the box.

AVI, MP4, WMV, 3G2, ASF, 3GP, M2TS, MPE, MPEG, MPG, TTS.

Usually, this happens after associating the file type with a different multimedia player, however the player doesn’t add the required registry keys. The ultimate method is to add the preview handler shell extensions and the thumbnail hander for media files using the registry fix below.

How To Fix “No Preview Available” and No Thumbnails for Media Files

Step 1. Type “notepad” in the search box and click Run as administrator.

Step 2. Copy and paste below lines into Notepad:

Windows Registry Editor Version 5.00

;Thumbnail and Preview Handler Registration for Video file types
;Created by Ramesh Srinivasan on July 4 2016
;https://www.winhelponline.com

[HKEY_CLASSES_ROOT\.3gp\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@=”{031EE060-67BC-460d-8847-E4A7C5E45A27}”

[HKEY_CLASSES_ROOT\.3gp\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.3gp\ShellEx\{e357fccd-a995-4576-b01f-234630154e96}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.asf\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@=”{031EE060-67BC-460d-8847-E4A7C5E45A27}”

[HKEY_CLASSES_ROOT\.asf\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.asf\ShellEx\{e357fccd-a995-4576-b01f-234630154e96}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.avi\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@=”{031EE060-67BC-460d-8847-E4A7C5E45A27}”

[HKEY_CLASSES_ROOT\.avi\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.avi\ShellEx\{e357fccd-a995-4576-b01f-234630154e96}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.mov\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@=”{031EE060-67BC-460d-8847-E4A7C5E45A27}”

[HKEY_CLASSES_ROOT\.mov\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.mov\ShellEx\{e357fccd-a995-4576-b01f-234630154e96}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.mkv\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@=”{031EE060-67BC-460d-8847-E4A7C5E45A27}”

[HKEY_CLASSES_ROOT\.mkv\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.mkv\ShellEx\{e357fccd-a995-4576-b01f-234630154e96}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.mp4\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@=”{031EE060-67BC-460d-8847-E4A7C5E45A27}”

[HKEY_CLASSES_ROOT\.mp4\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.mp4\ShellEx\{e357fccd-a995-4576-b01f-234630154e96}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.mpe\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@=”{031EE060-67BC-460d-8847-E4A7C5E45A27}”

[HKEY_CLASSES_ROOT\.mpe\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.mpe\ShellEx\{e357fccd-a995-4576-b01f-234630154e96}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.mpeg\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@=”{031EE060-67BC-460d-8847-E4A7C5E45A27}”

[HKEY_CLASSES_ROOT\.mpeg\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.mpeg\ShellEx\{e357fccd-a995-4576-b01f-234630154e96}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.mpg\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@=”{031EE060-67BC-460d-8847-E4A7C5E45A27}”

[HKEY_CLASSES_ROOT\.mpg\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.mpg\ShellEx\{e357fccd-a995-4576-b01f-234630154e96}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.wmv\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@=”{031EE060-67BC-460d-8847-E4A7C5E45A27}”

[HKEY_CLASSES_ROOT\.wmv\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

[HKEY_CLASSES_ROOT\.wmv\ShellEx\{e357fccd-a995-4576-b01f-234630154e96}]
@=”{9DBD2C50-62AD-11D0-B806-00C04FD706EC}”

Step 3. Click File > select Save as.

Step 4. Change Save as type to All Files and fix-video-preview.reg as the File name.

Step 5. Now run the fix by double-clicking the fix-video-preview.reg file to apply the settings to the registry. This should restore back the Preview functionality as well as the thumbnail in Explorer.