If you’re facing the Windows update error message “We could not complete the install because an update service was shutting down” while upgrading your Windows 10 PC to a newer version, then this tutorial is useful for you.
We could not complete the install because an update service was shutting down
If you’re also received with this problem, follow below methods to resolve Windows update error due to update service was shutting down.
FIX for Windows Update Error “We Could not Complete the Install Because an Update Service Was Shutting Down”
Method 1. Run Windows Update Troubleshooter
When encountered with Windows Update errors, the first thing you need to try is to run the inbuilt Windows Update Troubleshooter and check if that helps to resolve the problem. To do that, follow these below steps:
1. Open Settings > Update & security. Click on Troubleshoot on the left.
2. Click on Additional troubleshooters.
3. Click on Windows Update, then click Run the troubleshooter.
4. Follow the prompts and automatically repair any errors.
or you may also use Microsoft’s online troubleshooter to fix Windows Update errors.
Method 2. Reset Windows Update Components manually
Sometimes you may get such a problem due to having some kind of corruption in system files. Thus, if you are still getting the issue after installing the Windows updates manually, reset the Windows Components by following the below steps:
1. First, start Command Prompt as Administrator.
2. Type the following commands and press Enter after entering each command:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
3. Wait for process to complete and close the command line window.
Once all above processes are finished, restart your computer and run Windows Update again to check whether the error that the “We could not complete the install because an update service was shutting down” error is fixed and check whether you can install Windows updates successfully.
Method 3. Repair Windows Update components
To fix the error that We could not complete the install because an update service was shutting down, you can try fixing repairing Windows Update components. Here are the steps:
1. Start Command Prompt as Administrator.
2. Type the command DISM.exe /Online /Cleanup-image /Restorehealth and press Enter to continue. Wait for process to complete.
3. After that, type in the command sfc /scannow and hit Enter to continue. Wait for process to complete.
4. Once the process is complete, restart your system and run Windows Update again and check the error that we could not complete the install because an update service was shutting down is fixed.
Method 4. Download the Most Recent Servicing Stack Update
To fix the Windows 10 update failed to install error, you can try downloading the most recent servicing stack update and install it on your computer. First of all, you need to find what Windows version you are using.
This method will show you how to determine the version of Windows on a computer and download the servicing stack update.
1. Open Settings.
2. Then select System.
3. On the left panel, click on About.
4. On the right panel, select System Type under Device Specifications to check whether you are using a 32-bit or 64-bit Windows.
5. After that, click this link to download the latest servicing stack update KB4456655 that matches your version of Windows from Microsoft Update catalog.
6. Lastly, install it on your computer.
When all steps are finished, restart your computer and run Check for Updates again to check whether the error that we could not complete the install because an update service was shutting down is fixed.
Method 5. Use the Media Creation Tool
If none of the above methods can fix this Windows update installation error, you can directly download the Windows 10 ISO image file from the Microsoft page or use the Media Creation Tool.
1. First, click here to download Windows Media Creation Tool.
2. Once downloaded, run it and follow the on-screen wizard to continue.
3. On the What do you want to do page, select Create an installation media(USB flash drive, DVD, or ISO file) for another PC.
4. After that, select the Language, Windows Edition and Architecture.
5. Then, select what kind of media storage device you want to use. Here, you need to select ISO file.
6. Follow the wizard to continue and wait for process to complete.
7. After the ISO file is made successfully, double-click the ISO image to mount it as a virtual drive.
8. Lastly, double-click the setup.exe file to start the in-place upgrade process.
Once you complete the above procedure properly, you may have successfully updated Windows 10 to the latest version.
Checkout following video to illustrate METHOD 5:
Hope something helps you.
