Even though Android 12 is the most recent stable OS in the family as a successor to Android 11 that provides a slew of new features and improvements, it appears that some users are still experiencing issues or bugs with app crashes or failure to launch that need to be addressed by Android developers. Now, if you’re having trouble with Netflix or YouTube Not Working after updating to Android 12, you can follow this procedure.
Several Android 12 users have just been reporting that the YouTube Studio app on the Pixel 6 and Pixel 6 Pro is crashing, which is extremely aggravating. Although users of the Pixel 6 and Pixel 6 Pro are already experiencing a slew of software and hardware issues out of the box, other Google apps, such as YouTube, and third-party apps, such as Netflix, appear to crash when users try to launch them. Well, no need to panic as you’re not on your own here.
Fix: Netflix / YouTube Not Working After Android 12 Update
We should also remind you that the YouTube or Netflix crashing or not starting issue isn’t unique to the Google Pixel 6 series; it affects the majority of Android 12 users. So, if you haven’t switched to Android 12 yet and you rely on Netflix or YouTube for entertainment or work, you may run into this problem. Fortunately, we’ve provided a couple of alternative remedies that might resolve the problem.
Now, if you try to run Netflix on your Android 12 smartphone, you can see an error message that says “This program is not compatible with your device.” or “Unfortunately Netflix Has Stopped.” If you’re having trouble with the YouTube app crashing or not starting on Android 12, please remember to follow the procedures below.
1. Clear App Cache and Data
To refresh the app cache, the first thing you should do is erase the YouTube or Netflix app cache data on your Android 12 device. Crashing, not working, and other issues might be caused by corrupted app cache data on the device. To do so, follow these steps:
On your Android 12 device, open the Settings app.
Go to Apps & Notifications. Select See all apps from the drop-down menu.
Search for the Netflix or YouTube apps in the list of installed apps.
Go to App Info by tapping Netflix/YouTube.
To clear the cache, go to Storage & cache > Clear cache.
After that, select Clear storage and confirm the operation (if prompted).
Finally, see if the YouTube/Netflix app is working properly.
2. Update the Netflix/YouTube app
The Netflix or YouTube apps appear to become old after some time, and after updating to Android 12, the system has no conflicts with the outdated apps. As a result, it’s always a good idea to check for issues by updating the Netflix or YouTube app. To do so, follow these steps:
Launch the Google Play Store application > In the top-right corner, tap the three-dots icon. [icon for profile]
Go to My Apps & Games. If an update for the YouTube/Netflix app is available, you can find out about it here.
Next to a specific app, click on Update > The update will be installed automatically.
Launch the Netflix/YouTube app after updating to the newest version and check for the issue again.
3. Ensure Your Device is up to date
An out-of-date device system might potentially cause a slew of problems with the app’s startup or stability. To improve stability and fix bugs, it’s a good idea to update your device’s software with the most recent patch. To do so, follow these steps:
Go to your device’s Settings menu > Select System.
Choose Advanced > You’ll be able to check System or About Phone from this menu. [Concerning the device model]
Select System Update or Software Update from the drop-down menu. [About the device model]
If an update is available, you will be notified immediately.
If this is the case, simply download and install the pending software update on your device.
After that, the device system will reboot to apply the adjustments.
Finally, you should be able to use the YouTube or Netflix apps without any problems on your Android 12 device.
4. Reinstall the Netflix/YouTube app
If all the ways mentioned didn’t work, try deleting and reinstalling the Netflix/YouTube app on your phone to see if that fixes the problem.
Launch the Google Play Store application > From the search bar, type Netflix/YouTube.
From the search results, select Netflix/YouTube > Hit Uninstall once you’re within the Netflix/YouTube app store page.
Note: If you uninstall the Netflix/YouTube app from your device, any TV series and movies you’ve downloaded will be deleted as well.
You can confirm the task by clicking on Uninstall once again.
After you’ve uninstalled the app, exit the Play Store app and reset your smartphone.
Return to the Play Store app and look for the Netflix/YouTube app.
To open the app store page, touch on the appropriate app.
Then, be sure you press Install and wait for the app to finish installing on your phone.
After that, press Open to open the YouTube/Netflix app to see if it’s crashing or not working.
That’s all there is to it, everyone. It’s our sincere hope that you found this advice helpful. You can leave a comment below if you have any further questions.
