The “A JavaScript error occurred in the main process” error usually happens when launching Skype or Discord on your computer. This error doesn’t appear for a specific reason, but luckily all the methods are fairly simple to follow.
What causes the “A JavaScript Error Occurred in the Main Process” issue in Discord/Skype?
- Your program or its settings may have gone corrupt – To fix this issue, you simply reset its settings or reinstall the app.
- The Quality Windows Audio Video Experience service is deactivated – Make sure it starts up automatically.
- Your program runs with administrator permissions – ensure you remove this feature.
How to fix “A JavaScript error occurred in the main process” error in Discord/Skype
FIX 1. Re-install your program
In this first scenario, it’s your program‘s installation to blame, thus you either have to reset its settings or re-install the app. Follow these steps:
1. Click on Start menu and select Settings.
2. Go to Apps > Apps & features.
3. Scroll download and find Discord/Skype. Select it and click on Uninstall. Wait for your PC to remove Discord/Skype.
There are few methods to uninstall a program, but the most effective one is to use an uninstaller software such as Your Uninstaller. Your Uninstaller is a special application that can remove any application, including all its files and registry entries.
4. Reboot your PC.
5. Once that is finished, visit the publisher’s website and then download the latest version again.
Discord: https://discord.com
Skype: https://www.skype.com
FIX 2. Delete your program’s folders from %AppData% and %LocalAppData%
This is similar to the method above, except you manually delete all of the program‘s data from your PC.
1. Open the Windows Explorer and select This PC.
2. Go to the following location on your computer:
C:\Users\YOURUSERNAME\AppData\YourProgramName
If you are unable to find the AppData folder, you may need to turn on the feature that allows you to show hidden files and folders. To do that, click on the “View” tab on File Explorer’s menu and check the “Hidden items” checkbox in the Show/hide section.
3. Right-click the program‘s folder and click Delete.
If you encounter a message saying that some files couldn’t have been deleted because they were in use, open the Task Manager and end it first.
4. Either use the Windows Key + R key combination or click the Start button or the search button next to it and type “Run” to open the Run dialog box. Type in “%localappdata%” and click OK.
5. Find the Skype/Discord folder in the folder which opens, right-click on it, and click the Delete.
6. Make sure that the folders are completely removed and that there are no more remaining files in it. Check to see if the JavaScript error still happens after rebooting your computer.
FIX 3. Start Quality Windows Audio Video Experience service automatically
Changing the startup type of the Quality Windows Audio Video Experience service from Manual to Automatic managed to resolve the JavaScript error for apps such as Skype, Discord, Microsoft Teams. Follow these steps:
1. Press Windows Key + R then type “services.msc” in the Run dialog box. Click OK to open Windows services list.
2. Scroll down and find the Quality Windows Audio Video Experience service on the list.
3. Right-click it and select Properties from the context menu which appears.
4. If the service is started, click the Stop button to stop it. Then, run it again by clicking the Start button. In the Startup Type drop-down menu, set to Automatic.
You may get an error labeled when you click on Start:
Windows could not start the service on Local Computer. Error 1079: The account specified for this service differs from the account specified for other services running in the same process.
If this error message appears, here are the steps to fix it.
1. Press Windows Key + R then type “services.msc” in the Run dialog box. Click OK.
2. Find the Quality Windows Audio Video Experience service on the list, right-click on it and select Properties.
3. Go to the Log On tab and click on the Browse… button.
4. Under the “Enter the object name to select” entry box, type your Microsoft Windows account’s name in it. After that, click on Check Names and wait for your name to become available and click OK.
5. Type in your Windows account’s password in the Password box.
Fix 4. Run your program without administrative privileges
1. Locate your program‘s executable.
2. Right-click it and select Properties.
3. Click on the Compatibility tab, uncheck the box next to Run this program as an administrator. Click OK.
Double click its icon and try to check if the error still happens.
See this video, to illustrate this tutorial:
Hope something helps you.
