You’ll probably run across the Facebook Messanger failed to collect video data errors regularly. This issue occurs if the local cache data becomes corrupted, or if your SubAssistant account password has recently changed.
We do know, however, that Mark Zuckerberg just provided a glimpse of his intentions to create the metaverse, which is a virtual digital universe. Mark renamed the corporation’s holding company Facebook to Meta, but he refused to address the problems that are already plaguing users. This isn’t the first time that Facebook has been chastised for such heinous mistakes.
However, if you’re worried about the Facebook Messenger failing to collect video data issue, you’ve come to the perfect place. We’ve outlined some of the most effective methods for resolving this issue. As a result, make sure you don’t overlook any of the approaches we’ve discussed in this post. So, let’s get this party started.
How To Fix Facebook Messanger Failed to Fetch Video Data Error
Fixing this problem, on the other hand, would not be difficult. You may easily fix it by following a few simple steps. So, here are some options for resolving the Facebook Messanger unable to collect video data error:
Method 1: Restart Your Device
Before attempting any of the methods listed in this post, you must first reboot your device, as we usually recommend. Many of us overlook this because we believe it has no practical benefit in resolving this type of problem. However, this is not always the case; sometimes temporary files, also known as cache files, appear in your system files, preventing your phone, laptop, or another device from functioning properly.
As a result, the first step in resolving this issue is to reboot our system. So, why are you standing here waiting? Go ahead and restart your device first. However, if you have rebooted it and are still experiencing the same error, please contact us. Then, on any Android or iOS device, try out the other possible workarounds to see if they can help you fix the Facebook Messanger failing to collect video data error.
Method 2: Turn On Facebook And Messanger Under Mobile Data (iPhone Only)
Have you tried this before if you’re an iPhone user? If not, there is an option available on iPhones, or as we call them, iOS devices; unless we activate them, the program will not be able to use mobile data. So, if you don’t know how to do this, don’t worry; we’ve outlined all of the necessary actions that will undoubtedly assist you in resolving the problem. However, if you use an Android smartphone, skip to the next section because this is solely for iPhone users.
1. First and foremost, you must open the Settings app on your iPhone.
2. Then, for the Facebook and Messanger apps, go to the Cellular option and turn Cellular Data on or off.
That is all there is to it. Because this option is deactivated, these apps may only run when your device is linked to a WiFi network, the problem will almost certainly be resolved.
Method 3: Update Both Messanger And Facebook App
Most of the time, failing to update to the latest patch, in which developers increase performance and repair issues, might result in this type of problem. So, if you’re having trouble with the Facebook Messenger failing to fetch video data type error, here’s how to fix it. Simply go to your App Store or PlayStore to get started. After that, look for Facebook and tap on it.
After that, if an update button appears instead of the window opening, click it and wait a while. You can, however, do the same with the Messanger app, and once the update is complete, simply reboot your smartphone and launch the app to see if the problem has been repaired. However, you will undoubtedly see the magic that occurs when the issue is automatically resolved following the upgrade.
Method 4: Reset Network Settings
If the problem persists even after you’ve updated the application, there may be a problem with the network you’re using. Resetting your network settings will be the best option for you in that circumstance. Therefore, if you are unfamiliar with the methods for resetting your network settings, you can use the following instructions:
For Android:
1. To begin, open the Settings app on your Android device.
2. After that, go to the System and then to the Advanced.
3. After that, select Reset Options, followed by Reset Network Settings.
4. Finally, select Reset Settings from the drop-down menu.
For iOS:
1. To begin, open the Settings app on your iPhone.
2. Then select General from the drop-down menu.
3. Then, press the Reset button and then Reset Network Settings.
4. That is all there is to it. Remember, though, that this will also reset the WiFi connection, as well as any saved WiFi passwords.
Method 5: Check For Software
Many consumers claimed that updating their phone’s firmware to the most recent version available helped them resolve the problem. So, why don’t you give it a shot? There’s a potential that your smartphone is due for a software update, or that you haven’t updated it to the most recent version yet.
As a result, check your phone’s settings app> about section for an update. Then, if an update is available, begin downloading and installing it right away. After that, once everything has been completed properly, open the Facebook and Messanger apps to see if the problem has been repaired.
Method 6: Reinstall Both The App
If all else fails and nothing works to resolve the Facebook Messanger failed to collect video data problem, Then there’s the final alternative. Yes, you guessed correctly! You must reinstall the application because the application files may have become corrupted or destroyed. So, first and foremost, remove both apps from your Android or iOS device. Then, via the PlayStore or App Store, reinstall it.
In this video, we are gonna show you how to fix Failed to fetch video data error on fb Messenger on iPhone:
From Author’s Desk
It is quite dangerous to criticize any application because the issue could occur on your end rather than on the servers. You know what to do if you get the Facebook Messanger unable to get video data issue. So that’s everything from our end in terms of resolving this issue. We hope you found this guide useful. For any questions about the approaches, we’ve discussed in this tutorial, feel free to leave a comment to tell us.
