When attempting to run Adobe Premiere Pro, some users receive the error “Adobe Premiere Pro could not find any capable video play modules”. The problem isn’t limited to a single Adobe Premiere or Windows version, as user complaints vary depending on the operating system and the application’s build number.
could not find any capable video play modules. Please update your video display drivers and start again.
What is causing the “Adobe Premiere Pro could not find any capable video play modules” error?
We looked into this error by looking at a variety of user complaints and the repair procedures they employed to remedy the problem. According to our findings, there are several common causes for the appearance of this particular error message:
- GPUSniffer.exe and dynamicklinkmanager.exe are prevented by a firewall – Several third-party security solutions have been known to identify and block one or both of these activities.
- The Windows account does not have administrative privileges when opening Adobe Premiere – If the program does not have administrative privileges, this error message may appear. If this circumstance applies, ensuring that the executable is run as administrator should suffice.
- Adobe Premiere Pro’s launch parameters are incompatible – Several users have reported that after running the Compatibility Troubleshooter on the AdobePremierePro executable on Windows 8 and Windows 7, the problem was addressed. This suggests that the program was started using incompatible startup parameters earlier.
- The laptop is in power saving mode – If your laptop is in power saving mode, the error may appear. Keep in mind that the integrated display card will be used in Power saving mode. In this scenario, the solution is as simple as turning on high-performance mode on your laptop.
If you’re seeking a technique to fix the error “Adobe Premiere Pro could not find any capable video play modules”, this article will walk you through a set of tested troubleshooting steps. Below are the several collecting methods that have been proven to function by at least one affected user.
Follow the steps below in the order they are listed for the best results. You should finally find a solution that solves the problem in your specific situation.
Let’s get started!
Method 1: Running Adobe Premiere as admin
For some of the impacted users, the repair was as simple as opening the program with administrative privileges. This error appears to be caused by trying to open Adobe Premiere from a user account that does not have administrative privileges.
If this circumstance applies, the solution is as simple as running the executable (or shortcut) as administrator. Simply right-click the executable (desktop shortcut) and select Run as Administrator from the context menu.
If the Adobe Premiere Pro could not find any capable video play modules error persists even after opening with administrative access, try the following approach below.
Method 2: Troubleshooting compatibility on AdobePremierePro executable
After running the Troubleshoot compatibility feature on the main Adobe Premiere Pro executable, some customers claimed that the problem was completely addressed. What this does is change various launching parameters based on the Windows version you’re using.
If you’re having trouble because of a compatibility issue, try the steps below to fix the Adobe Premiere Pro could not find any capable video play modules error. This is what you must do:
Note: The procedures below should work with Windows 7 and newer versions of Windows.
1. Navigate to the Adobe Premiere Pro installation location. You may find it by default in Program Files / Adobe / Adobe Premiere Pro (version).
2. Simply right-click on the AdobePremierePro executable and select Troubleshoot compatibility from the menu that appears.
3. Wait for the Compatibility troubleshooter to identify the issues. Be patient, as this process can take up to a minute to complete.
4. When the scan is finished, click Try recommended settings to run the application with the suggested compatibility settings.
5. To check that the steps have been completed successfully, click Test the program. If the problem no longer occurs, select Yes, save these settings.
If the Adobe Premiere Pro could not find any capable video play modules error still persists, try the following approach below.
Method 3: Ensuring that 3rd party firewall doesn’t block Premiere executables (if applicable)
The most common cause of the “Adobe Premiere Pro could not find any capable video play modules” error is an overly cautious third-party firewall that blocks a couple of executable files that Adobe Premiere uses to communicate with external servers (GPUSniffer.exe and dynamicklinkmanager.exe).
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While this condition has not been observed to occur with Windows Defender, several third-party firewalls have been confirmed to be the source of this problem.
If this situation looks like it could apply to your case, you have two options:
1. You can either add those two files (GPUSniffer.exe and dynamicklinkmanager.exe) to the exception list in your Firewall or allow them through.
2. You uninstall your third-party firewall and replace it with Windows Defender.
If you choose the first option, keep in mind that the instructions are particular to the 3rd-party antivirus/firewall you’re using. Depending on whose security program you’re using, go to the Settings menu and look for an option to add GPUSniffer.exe and dynamicklinkmanager.exe to the exclusion list.
If you can’t find the exclusion list for your firewall/antivirus, an easier alternative is to disable the firewall completely and let Windows Defender take over. You can do so by following the procedures outlined in this article.
Restart your computer after doing one of the following steps to see whether the error message has been addressed. If the issue “Adobe Premiere Pro could not find any capable video play modules” still appears when you launch Adobe Premiere Pro, try the following step below.
Method 4: Switching the laptop to high-performance mode (if applicable)
Several users who saw the message “Adobe Premiere Pro could not find any capable video play modules” stated that the problem was completely addressed after switching the laptop’s power mode from Power Saving to High Performance.
When the laptop is put into Power Saving mode, the system switches to the integrated graphics card, which is significantly less powerful than the dedicated counterpart.
If this is your situation, check for sure your laptop is in High Performance mode by following these steps:
1. To launch the Run dialog box, hit Windows + R. Then, to launch the Power Options window, type “powercfg.cpl” and click Enter.
2. Select the High Performance plan from the Choose or customize a power plan menu inside the Power Options box.
Note: If you still don’t have a High Performance plan, click Create a power plan, change the toggle to High Performance, give it a name (under Plan name), press Next, and then click Create.
Method 5: Disabling the AMD graphic card
Some laptop models with AMD graphics cards (especially the 7670M model) have been known to cause Adobe Premiere Pro compatibility issues. Several customers who were having the same issues discovered a fix by temporarily turning off the AMD graphics card.
Here’s a basic guide to getting started:
1. To launch the Run dialog box, press Windows + R. Then, to activate Device Manager, write “devmgmt.msc” and press Enter.
2. Expand the Display adapters drop-down box in Device Manager, right-click on your AMD graphics card, and select Disable device.
3. Open Adobe Premiere Pro as usual and wait until the loading screen disappears. The problem “Adobe Premiere Pro could not find any capable video play modules” should no longer appear.
4. Return to Device Manager, right-click the AMD graphics card and select Enable device from the menu. Activating AMD’s graphics card
Note: This procedure may need to be repeated each time you need to open Adobe Premiere Pro.
Check this video for more help:
That’s about it.
